Privacy Policy

This Privacy Policy explains how Elementra LLC ("Elementra," "we," "us," or "our") collects, uses, discloses, and protects personal information when you use Resorteer, our hospitality job platform available at our website and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

Data controller: Elementra LLC
8 The Green, Ste B, Dover, DE 19901, United States
Email: hello@elementra.io

We may collect the following categories of personal information:

• Account information: name, email address, password (stored in hashed form), user type (candidate or employer), and profile details you provide.
• Candidate information: CV/resume, work history, skills, job alert preferences, and application activity.
• Employer information: company or property details, job postings, and account settings including social profile links you choose to add.
• Communications: messages you send to us, mailing list sign-ups, and support requests.
• Technical data: IP address, browser type, device information, pages visited, and cookies or similar technologies as described in our Cookie Policy.

We use personal information to:

• Provide, operate, and maintain the Service
• Create and manage user accounts and authenticate users
• Enable candidates to browse jobs, apply, and receive job alerts
• Enable employers to post jobs and manage hiring activity
• Send transactional emails such as verification, password reset, and account notices
• Send marketing communications where permitted and with your consent
• Improve, secure, and troubleshoot the Service
• Comply with legal obligations and enforce our Terms of Service

If you are located in the European Economic Area or the United Kingdom, we process personal data on the following legal bases:

• Contract: to provide the Service you request, such as account creation and job applications.
• Legitimate interests: to secure and improve the Service, prevent fraud, and communicate about your account, balanced against your rights.
• Consent: for optional cookies, marketing emails, and other processing where consent is required.
• Legal obligation: where we must comply with applicable law.

We may share personal information with:

• Other users: when you apply for a job, your profile and application materials may be shared with the relevant employer.
• Service providers: hosting, email delivery, authentication, storage, and other vendors that help us operate the Service under contractual safeguards.
• Legal and safety: when required by law or to protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate protections.

We do not sell your personal information.

Elementra LLC is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. We take steps designed to protect your information in accordance with this Privacy Policy and applicable law.

We retain personal information for as long as necessary to provide the Service, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it where reasonably possible.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to data portability. Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise your rights, contact us at hello@elementra.io. You may also lodge a complaint with your local data protection authority.

We implement appropriate technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Service is not directed to individuals under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Material changes may also be communicated by email or through the Service where appropriate.

If you have questions about this Privacy Policy or our data practices, contact:
Elementra LLC
8 The Green, Ste B, Dover, DE 19901, United States
hello@elementra.io